Testimonial from Mr. A. S - Chapel Hill Qld


To the Audiologist
Falls of Sound, Indooroopilly


I wish to express my heartfelt gratitude for all that you have done to enable me, with
my hearing loss, to hear better in various situations and thus helping me to have a
more fulfilling life.

When I came to you with my hearing problems last year, you provided me with the
best available hearing aids that come under the Government Hearing Service
Programme. Even with these sophisticated aids, I had many difficulties, and you
patiently helped me to get the aids tailored to my needs. I greatly appreciate your
kind cooperation and your unique system of getting feedback to disappear.

However good the hearing aids may be, it seemed that I could not clearly pick up
speech from a distance. Thus, though my aids are of great help when communicating
with others, I was unable to understand much with the aids whilst listening to a
speaker addressing a small audience without a microphone, even if I occupied a front
seat. In larger gatherings, I had to be close to a loudspeaker, and even then, I was
unable to follow the speech fully.

Although even when wearing my aids I did not have to increase the volume of the TV,
I did have to get closer to the TV to listen clearly to the spoken words, which was
not good for the eyes.

You kindly came to my rescue once again. You introduced me to the EasyLink/ MyLink
FM wireless transmitter and receiver set, which I now use in conjunction with my
hearing aids to solve the problems.

This has done a great deal of good for me. By using this FM device I am able to
clearly hear the speech addressed at meetings, even if I sit in the back row. I now
realise how much I have missed over all these years. I am able to listen to TV
programmes from any distance in the room and even if I am in another room while
the programme is on, I can still hear clearly.

I understand that the operating distance of the FM device is up to 50 feet inside
buildings and 100 feet in open air. However, I still have some difficulties using the FM
device, but it is mostly due to my inability to use it as instructed for optimum speech
quality. For example, I have to place the transmitter on the table in front of the
speaker as I find that I am unable to get the speaker to wear it around his neck (as
instructed). I then still miss some softly spoken words at distances, but the FM
device serves its purpose wonderfully well.

I am also able to switch the hearing aids to four different programme settings to suit
each occasion, and this is very convenient.

Once again, thanks for everything.

Sincerely yours,

A.S - Chapel Hill, QLD