Testimonials

"I have had hearing problems for some years but was always reluctant to try a hearing aid as I heard how hard it was to get used to it. Now, at 81, I decided to do something about it and was lucky to find Falls of Sound. I can't praise Katia Peeters enough for her professional skills, her patience and her friendly encouragement. Within a short time and a few visits for adjustments I was able to interact with my surroundings again, understand people and enjoy music. I'm also absolutely happy with Falls of Sound's service and their ongoing maintenance care.

Thank you and I would certainly recommend you. "

Ernie Sheldon, Maroochydore

"Excellent service, friendly demeanor, clear explanations, in fact - Good all round! Thank you"
Lynette Lewis, Bellbowrie

"Very good service. Kind and friendly staff - a pleasure to deal with - Thank you"
Albert Somogyi, Taringa

"Thank you for giving me back 10 years of lost hearing"
David Pickford, Kenmore

"Excellent service"
Frances Liston, The Gap

"Very good and informative for me"
Ivan Gordon, Indooroopilly

"The hearing aid supplied by Falls of Sound has changed my life remarkably.
I really appreciate the professional service I have received from Katia Peeters
and the care and help offered by Cynthia Rutter. They might have spent double
length of time to serve me as I could not speak English. They are such
wonderful people. I could recommend them to any people who need a hearing
aid"
Juifen Guo, Brookfield

"A big thank you to Falls of Sound for their care and professionalism. All types of
hearing aids were carefully explained to me, making it easier to choose the ones
suitable for me. I'm thrilled with the difference to my hearing"
Lorraine O'Halloran, Oxley

"Thank you for all your effort to overcome my problems with hearing aids. I am
very happy with my right one. When you find a new answer to my problem with
my left one, please let me know!!"
Phyllis Kennedy, Durack

"Having previously been put off making a move to hearing aids by some other
so called professionals, it was a very pleasant surprise to experience such
professionalism, combined with an obvious interest in my personal needs in
relation to the level of equipment required. This was demonstrated by the most
exhaustive testing before prescription that I have had in this regard. This allowed
me to feel very comfortable in making the final decision to proceed and I must
say, the final results exceeded my expectations. I would recommend Falls of
Sound to anyone who wants to see if their hearing can be improved. Thank you"
Roger McDaniel, Corinda

"Cynthia, Katia and Natalie always make me feel that my needs are very important
to them. My hearing problem has become their problem and therefore no problem
at all. They are a very friendly, professional & experienced team. I always feel very
welcome at their office and nothing is too much trouble. I have complete
confidence in their expertise and would recommend FOS to anyone in need of
hearing assistance. Certainly value for money"
Sandra Brookman, Forest Lake

"Dear FOS Thank you for returning one of my senses- THE CLEAR HEARING!
You made my old age just so much more bearable!!! I did enjoy your kind and so
friendly-professional attention"
Sigmund Diczbalis, Kenmore Hills

"Very happy and satisfied with hearing aids supplied by Falls of Sound. I am very
happy with the expert service I have received and the attention given to detail"
Alistair  Nicholson

"Friendly, professional service. Happy with the result. Would recommend to my
friends. Thank you very much." Michael
Dmitar Maricic, Sinnamon Park

"I wish to thank the staff particularly for their professional help and good advice.
I appreciated the special effort made to assist me with the English language"
Francesco Bonasera, Kenmore

"Excellent professional service by all staff members. Very satisfied to date"
James Blyth, Fig Tree Pocket

"From the first enquiry with the friendly and helpful receptionist Cynthia, the service
was excellent. When I got my paperwork for appointment and had the expertise
assistance from Rachel, I could not believe how each person is made to feel so
secure. Thank you both sincerely"
Kathleen Coogan, Burpengary

"What can I say, wonderful- wonderful ladies and baby"
Lorraine Hartjes, Corinda

"Your audiologists have been willing to spend a lot of time to optimise the benefit
of wearing hearing aids"
Rae Littlejohn, Forest Lake

"Very courteous and obliging, helpful"
Ronald Gilbert, Kenmore East

"I am very pleased with my hearing aids. Thank you Natalie"
Sheila Rance, Karana Downs

"Till now, I have no complaints what so ever. Further I am happy to state that I am
totally satisfied with the treatment received so far, by the audiologist as well as by
the office manager.
Y R Vadlamudi, Kenmore

"Most professional, courteous services. I'm glad I found you after a couple of not
so good experiences"
Allan Cobon, Graceville

"This was my first hearing test and I found audiologist, Natalie De Beer, most
thorough in her testing, as was her rectifying any post-fitting problems. Office
manager, Cynthia, was very helpful explaining any necessary future maintenance
or servicing for my hearing aid"
Don Thompson, Bellbowrie

"The audiologist, Natalie de Beer, was very competent and not pushy when
helping to choose an aid. I believe she helped me get the best"
Gordon Day, Pullenvale

"I am happy with my new hearing aids, and appreciate the time and service you
gave to me"
Jean Wheat, Sherwood

"The cheerful and friendly treatment of me as a client has been sincerely
appreciated. The attention you pay to detail, down to confirming appointments,
is very refreshing. It has only been a pleasant experience being a client of Falls
of Sound and I look forward to the future as such"
Ken Heaven, Northern Ipswich

"Courteous and professional service with excellent grasp of the technologies
available to address the individual client's hearing problems"
Lyn Manley, Toowong

"One could not wish for better service regarding help, advice and courtesy offered
by the friendly staff. I have no hesitation in recommending Falls of Sound for my
hearing problems"
Raoul Chisnall, Forest Lake

"The highly detailed and caring explanation for my gradual hearing loss has
increased my confidence in dealing with problems met from day to day. I am
pleased to endorse the skilled and professional service received from Falls of
Sound,Indooroopilly"
Ronald Purssey, Chapel Hill

"The care and attention given by both the audiologist, Natalie De Beer, and office
manager, Cynthia Rutter, has been excellent. The initial hearing test was thorough
and Natalie was very particular in trying to rectify any post-fitting problems, and
would not rest until I was satisfied with my new aid. Cynthia also clearly explained
any necessary follow-up maintenance and servicing for the hearing aids"
Sheila Thompson, Bellbowrie

"I am a keen lover of traditional and classic music. Since a couple of years the
sounds did not sound so clear and crisp as they do now with the hearing aid.
The two ladies manning the office, Cynthia and Katia, are very gentle, respectful
and efficient"
Ambika Nand, Corinda

"Service was very professional and also very caring"
Elisabeth Durham, Kenmore

"The frustration of age induced downturn in hearing ability, has been well and
professionally held in check, through my choice of Falls of Sound as my service
provider. The sincere care, understanding and advice, I have received over the
years under-pins my confidence. Appointments are never hurried and questions
answered in clear and patient terms. The occasional emergency calls have met a
similar response. In fact, I have come to regard the professionals of Falls of Sound
as friends, on the job and off. I wish them well"
Graham Irvine, Kenmore

"Since I started wearing hearing aids more than 5 years ago, I have been
delighted with the friendliness and expertise of all of you"
Jenny Hewson, St Lucia

"I am now on my 2nd set of hearing aids from Falls of Sound and I am always
very impressed with the level of help and service and the friendly atmosphere.
Also in both instances I have received excellent products"
Kevin Franklin, Durack

"Kind, courteous, helpful, cheerful, clean environment"
Margaret, Chapel Hill

"Friendly, caring approach; patient in answering questions and concerns. Gave
cheerful feedback on hearing retest when checking how progress is going. very
comprehensive in explaining each aspect of your hearing and the choice and use
of the hearing aids. Explained well what she thought was/were the best hearing and
option/s for use. Follow up consultation questions were searching to ensure the
best solution/settings were obtained and accessories as well as explaining the
computer screen data etc- very ably done. Made the whole process an enjoyable
interesting experience"
Richard Boyce, Kenmore

"Courteous and excellent service. Satisfied with the results, so far. Could consider a
reduction in charge for pensioners"
Anita Pereira, Moggill

"Friendly and very sincere and helpful service. I felt comfortable and at ease at all times"
Annette Norris, Corinda

"Excellent professional service conducted in a friendly pleasant manner"
Barbara Morris, Indooroopilly

"I have been very happy with the friendly and efficient way I was looked after.
Apart from the testing procedure, the clear and comprehensive advice regarding
available services was most helpful"
Barend Kruysmulder

"I very much appreciate your care and committment to my hearing issues. I suffer
from chronic tinnitus and high frequency loss which is made more bearable with
your care"
Christopher Crome, Kenmore Hills

"Excellent care and attention"
Claud (Bill) Cotton, Pullenvale

"Thanks to Falls of Sound for their attention and help when purchasing and wearing of
their latest aids. The staff are very efficient and caring"
Elizabeth Stewart, Chapel Hill

"I found Katia very helpful with her instructions and personal care. I feel very confident
when I wear my new aids. Many thanks"
Ewen De Camp, Kenmore

"I was very satisfied with my audiologist Natalie and would recommend her to all patients"
Faye Nelson

"I want to say a big thank you for your courteous and friendly way you looked after me when
I needed hearing aids. You made me feel that I can cope with the hearing aids and I did
appreciate your understanding of my medical condition"
Hilary McIntyre, Indooroopilly

"I would like to compliment both Katia and Cynthia for their expertise and patience.
It is always a delight to visit them, and experience their friendliness and willingness
to help"
Isabelle Peterkin, Chelmer

"I had two very special ladies attending to me. I wish I had gotten new hearing aids
sooner. The service and attention to one as a client is excellent. Thank you Natalie
and Cynthia"
John Williams, Forest Lake

"Very satisfied with the service provided from testing- choice of aids- fitting and setup,
fine tuning and aftercare. A friendly and helpful environment. Many thanks"
John Bowen, Sunnybank Hills

"Professional personalised service delivered with empathy and care. Excellent attention
to detail and great after sales service and advice. Thank you"
John Kahlert, Kenmore

"Very good"
Kevin Robinson, Darra

"When I first started wearing my hearing aids I told my wife that she had stopped mumbling
and started talking normally. That caused much laughter, and I also complained that the tv
was far too loud (of course it was set for me!) I think my wife has benefitted more from my
hearing aids than I have at times- she certainly lets me know if I don't wear them!!"
Kevin Franklin, Upper Mt Gravatt

"No complaint. Very good service. I am happy about my new hearing aids. Thank you"
Margarete Galeazzi, Westlake

"Very professional attention. Clear explanations of what was going on. Exceptional after sales
service (adjustments etc)"
Maurice Drew, Kenmore

"I am very pleased with my hearing aids- I can now put them in quickly and am very happy to
have them. Thank you for all your help"
Mary Fairfax, Brookfield

"I find the service excellent. They go all the way to help and more. The home visits make it
very easy for me to access the service and coming out on a Saturday morning is service
par non"
Pauline Murray, Bellbowrie

"A totally professional organisation- a very pleasant experience"
Peter Hetherington, Toowong

"I changed to Falls of Sound because I was not happy with the quality of service I was getting
from my previous service provider. At Falls of Sound I found Katia, Natalie and Cynthia to be
attentive and friendly, but more importantly they listen to my self-assessed hearing problems
and try to help me"
Ross Pitt, St Lucia South

"One is given a lot of care and attention in a very friendly atmosphere"
Ruth Nicholson, Indooroopilly

"Falls of Sound is a highly efficient hearing service. The office manager is always helpful, courteous. The audiologist is friendly and very professional, as well as being very proficient. This makes a visit to Falls of Sound an enjoyable and beneficial experience"
Anonymous, Chapel Hill

"I am extremely happy with the service provided by Falls of Sound in the recent purchase of hearing aids and the subsequent follow up service provided. The customer service is excellent. It is refreshing to see an emphasis on providing a good customer service rather than a focus on how much money can be made from the client as is the case with some companies. I have no hesitation in recommending Falls of Sound to anybody seeking hearing aids"

Raju Chamala, Indooroopilly

"I only wish I had made the decision to get hearing aids a lot sooner"

Sandra Brookman, Forest Lake

" Very pleased with your patience and helpfulness. You were very efficient and gave me confidence to use the hearing aids. I would recommend you to anyone I know who needs hearing aids."

Barry Moss, The Gap

"I am very happy with my new hearing aids, and I am very impressed with the professional and cheerful way in which they were selected and programmed for me. The follow up and further training and fine tuning was appreciated and I will happily recommend Falls of Sound to others"

Kevin Franklin, Upper Mount Gravatt

"A big thank you to Falls of Sound and Staff for the courtesy, care and patience shown during the fitting of my new hearing aids. I was kept well informed of each procedure along the way and assured of ongoing care and service - a top score - 100%"

Margaret Dunk, St Lucia